"I wanted to tell you how much I enjoy working with you and the Editors!
Everyone is so kind and upbeat and that is such a breath of fresh air in a world that seems to be so rushed and rude! Thank you, is what I am getting at!"
Baird Shopper since January 2015
"The Baird Group is a well-run organization that allows me to make a little extra money. The people at Baird were friendly and helpful and paid exactly on time. [Working here also] gives me an opportunity to work on my discussion and writing skills. The feedback I get is always helpful."
Baird Shopper since May 2014
"As a contract teacher, I was looking for other opportunities to earn money. I was impressed with the quality of the initial [certification process] and the professionalism of how this company is run.
I joined another mystery shopping company at the same time and soon left that company because of their lack of professionalism.
I like the flexibility of the calls and that I have enough time to fill out and complete the reports. I feel like I can provide good insight and fairly evaluate how an office should care for its patients.
I have told several friends about my positive experience with Baird Group. It is a great opportunity to earn extra income that doesn't take a lot of time."
Baird Shopper since May 2014
Perry Hall, Maryland
"My experience working with this company has been nothing but incredibly positive and I'm happy to be on the team."
Baird Shopper since March 2013
York Haven, Pennsylvania
"Originally, I liked the idea of working very part-time at a job that I could choose the days I worked, and Baird Group offered really decent pay for this. Honestly, the thing I like best about working for Baird Group is being appreciated for the work I do. My favorite thing about the work I do for Baird Group is having a voice in helping organizations improve customer service. Customer service is probably the most vital component in any workplace, and I believe that it is sometimes overly neglected. I really enjoy helping to make customer experiences more tolerable. I have actually shared my experience with Baird Group with several friends. I have recommended that they check out the possibility of becoming a mystery shopper. I think it's a great way to make some extra money for people who need flexibility in the workplace. In this case especially, I think it's great that the workplace is in my own home."
Baird Shopper since July 2014
"I genuinely enjoy being a secret shopper and 'going behind the scenes' to see the potential areas of improvement [to the patient experience]. The staff is very responsive and they respond to all inquiries in a timely and effective manner. I also like that your work is appreciated and that the staff makes sure to let you know that. I like knowing that the input I provide through my work for Baird Group will assist in improving the medical care and experience future patients will receive. It is also very fun being able to visit different medical facilities and perform your secret shop. You are always on a fun hunt and each visit will lead to a different experience!"
Baird Shopper since July 2013
"I have been a Baird Group Shopper for a little over a year. I have completed numerous shops and love working for this group. I shop for several different companies but Baird Group is by far my favorite. I love the flexibility of choosing the shops that work for my schedule. I love the variety of the different shops. I can work as little or as much as I want."
Baird Shopper since February 2014
"When I do these shops, it gives me hope that the clients really care about patient comfort and satisfation. Sure, it's smart of them from a business standpoint because it aids in patient retention, but the impact goes far beyond that. Nothing impacts us like being sick, vulnerable, and having someone treat you with indifference, or worse! I'm so glad there are companies like yours directly impacting the quality of care. It's important!"
Baird Shopper since July 2017