Mystery Shopping Resources

Mystery Shop Forum

This forum is dedicated to connecting mystery shoppers. Here you can connect and learn about mystery shopping from other shoppers.

Independent Mystery Shoppers Coalition

The Independent Mystery Shopping Coalition (IMSC) provides independent educational conferences across the United States to improve the skill set of mystery shoppers, merchandisers, and auditors. Click here to visit their webpage. 

MSPA North America

MSPA North America is the trade association representing the customer experience metrics industry throughout North America. A regional component of the Mystery Shopping Providers Association, which operates globally, MSPA North America is widely recognized as the leader in customer experience measurement and management in its marketplace. Member companies unite as a common body for the purpose of strengthening the customer experience metrics industry through combined efforts and actions.